An NGEMC member has reported receiving a text from an unknown number stating they owed a certain amount of money. The text included a link to pay to avoid disconnection. Legitimate text messages from NGEMC do not include links. Please NEVER click on a link in a text message you do not expect or from unknown senders
Our Member Services and IT teams are working together with our software vendor on a known issue preventing PDFs of member bills from loading. If you need assistance with your account while we work to resolve this problem, please send us a message or call any NGEMC office. Thank you for your patience as we work to correct the PDF view of NGEMC bills.