System Operator Supervisor or Designee
Engineering and Operations Services
OPEN UNTIL FILLED
To perform the functions necessary to direct, monitor and operate the NGEMC electrical distribution system in a safe, efficient, and reliable manner, and be able to exercise quick decision making in accordance with normal and emergency procedures. This is a new position that will continue to expand and evolve as the role develops.
- Associate degree in a relative field of study (or completion of equivalent coursework and programs, such as journeyman line worker certification.
- Five years of experience in distribution utility operation
- Working knowledge of Windows, Microsoft Word, Microsoft Excel, Microsoft Access and proficient keyboarding skills to analyze and query data
- Ability to work in a stressful environment with moderate noise
- Strong computer, reporting and analytical skills
- Excellent communication and interpersonal skills
- Working knowledge of electrical theory and electric power system operations
- Prior experience using outage management software
- Bachelors of Science Degree in a related field of study.
- Monitors the electric distribution system through the knowledge and proficient use of NGEMC systems such as Outage Management System (OMS), Command Center and SCADA
- Utilizes independent judgement to evaluate the efficient actions necessary to direct, monitor, advise and operate the distribution system in a safe and reliable manner, safeguarding cooperative property and equipment and maintaining safe conditions for employees and public
- Monitors SCADA equipment and reports abnormal system events to appropriate personnel
- Writes switching orders as needed to ensure reliability of service
- Directs switching orders in consultation with NGEMC Electrical Engineers, Operations Supervisors, and field personnel, to remove lines and equipment from service for routine or emergency work
- Reports alarms received on the Fiber Optic and cellular network monitoring system to appropriate personnel
- AMI Command Center monitoring to include System Alerts, Collector Alerts, Network Device Alerts and Meter Alerts.
- Analyzes emergency situations and adopts a quick, effective, and reasonable course of action including notification and direction of appropriate personnel and resources
- Provides, issues, releases and records “hold” tags as required by operating personnel and contractorsUpdates OMS as required for alternate feeds, switching and cause codes
- Monitors and responds to radio transmissions
- Initiates call-outs of field personnel for prompt restoration of power. Maintains accurate information on crew responses
- Provides field personnel with information required including nature of problem, OMS prediction, address, and meter or location numbers
- Manages all communications with TVA’s Transmission Organization to include loss of service to NGEMC’s Substations, scheduling of system outages where maintenance is required, and all other communications associated with the keeping the electrical system operating
- Coordinates implements, and supports NGEMC’s Voltage Control Program by monitoring system voltage and adjusting the levels accordingly in order to maintain the defined levels set forth by IEEE (Institute of Electronic and Electrical Engineers)
- Analyzes fault current information received from station and line relays through the use of NGEMC’s Engineering Analysis Software to assist field personnel in locating system disturbances
- Serves as recipient of TVA/TVPPA Emergency Load Curtailment Program (ELCP) notifications; notifies appropriate NGEMC officials of initiation and cancellation of various steps
- Monitors security cameras located in cooperative buildings and substations
- Monitors outage calls to determine existence of “dig-ins”, oil spills, or accidents and notifies appropriate safety personnel or power delivery
- Performs root-cause analysis of major outages and prepares formal reports as required that include time line of events, cause, conclusions and corrective actions
- Maintains confident and professional demeanor during emergency situations
- Reads and understands NGEMC maps, symbols and feeds and give directions using such maps
- Attends required on-site and off-site training as it relates to the system operator position. Must successfully pass all required trainings and tests.
- Other tasks and duties as assigned
- Understanding of NGEMC service territory and boundaries, hold tag procedures, SCADA, and the Outage Management System
- Ability to multi-task, prioritize events, and be calm in the midst of challenging circumstances.
- Ability to effectively and safely operate the power system to promote consistent power quality and reliability.
All requirements are subject to possible modification to reasonably accommodate individuals with disabilities (some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees). Requires physical ability in reaching, stooping, standing, walking, lifting, must be able to lift small objects with the fingers, grasping, talking, hearing, repetitive operations, and sitting for long periods of time. Visual acuity required with administrative machine operation.
General office environment; requires one to make proper arrangements during severe weather events in order to report to work timely and for extended periods as needed; requires the flexibility to work irregular hours; requires the flexibility to be on-call, as needed. May be subject to work any shift if needed. Travel to other NGEMC offices as needed.