Establish New Service
Whether you are moving into an existing home, starting a new construction project, or disconnecting service—we’ve made the process simple.
NOTE: Enrollment not available via Portal/App. Please contact us to sign up, or use one of the methods below.
Already A Member?
Manage Your Account Online.
Pay via E-Check or Credit/Debit card. Review usage and billing history securely.
Apply Online
Applications processed within 1-2 business days.
The most efficient way to establish membership and service for any existing home.
Apply In Office
Visit any of our district offices during normal business hours to apply in person.
Deposit Quote
Not ready to apply yet? Request an estimation of the deposit for your location.
Required Documentation
Service cannot be connected until these documents are received via email or drive-thru.
Government ID
A valid photo ID is required for all adults listed on the lease or living at the location.
Proof of Residence
Service Fees
New applicants must pay a membership fee, required deposit, and service fees at time of application.
Service Rules and Regulations and Bylaws
For information regarding Application for Membership and Electric Service, please read our Service Rules and Regulations, specifically Sections 101, 102, 103 and Appendix A (Deposit Policy), or call Member Services at any of our four offices.
Bylaws
Access NGEMC’s guiding document for more information on the organization and operation of the Cooperative.
Service Rules
See NGEMC’s rules and regulations for power delivery, including our Deposit Policy.
New Construction Guide
Membership
Establish membership first. Connection fees and security must be finalized before any work begins.
Temporary Power
Delivery: Up to 2 weeks.
Customer supplies pole/meter base. Design technician visit required for placement.
Design Technician Meeting
A Design Technician will meet you on-site to determine project scope and line placement.
Connectivity
Installation: Up to 2 weeks.
Notify us once all inspections are complete. Final meter connection is the last step.
Your Project Checklist
Following your site visit, your Design Technician will provide a Customer Information Sheet. Key items often include:
Easements
Required if lines cross 3rd party property. Must be notarized.
Hold Harmless Agreement
Required for ditches near existing water or wastewater lines.
Load Sheet
For Commercial/Industrial use to determine transformer size.
Technical Requirements
- Aid-In-Construction charges are non-refundable and due before construction begins.
- Customers are responsible for “Clearing the Path” (Right-of-Way) of brush, trees, and paving.
- Permanent Meter Bases can be picked up at any district office.
- Jurisdictional inspection approval is MANDATORY before service activation.
Moving or Disconnecting?
We require a minimum of 24 hours notice to process a disconnection request.
Moving?
Moving to another address on NGEMC lines? Select “Yes” for current member on the New Service app.
Close Account
Permanently disconnect and close your account. Located under “Services” in the portal.
Temporary Repair
Disconnecting for electrical work? Contact office directly and schedule inspection before reconnect.