Notice Regarding DOXO Pay
DOXO Pay is not affiliated with NGEMC. While payments made through their service do come to NGEMC, it will take 3 to 10 days for the payment to post to your account. Members seeking 24/7 payment options that will post immediately to their accounts are encouraged to use one of the options listed below.
Automatic & Paperless
Bank Draft
Pay your bill automatically each month from your checking account. You still receive a bill ahead of time denoting the amount that will be drafted on the due date.
E-Bill Benefits
Receive notification on the bill date. No paper, no waste.
E-bill is a free option for any NGEMC customer interested in receiving and reviewing their electric bill securely over the Internet. Using E-bill, you will receive an E-bill notification on the bill date.
- 24-Hour Access: Your statement will be sent to your email and will be available to you anytime, day or night.
- Record Keeping: You can store and access your statement on your computer’s hard drive for future reference and retrieve past statements through our online secure server.
- Environmentally Friendly: E-bill eliminates paper billing and the resources it takes to make and deliver your bill each month.
Billing Programs
Levelized Billing
Makes amounts predictable based on a rolling average of the current and previous 11-month period. Amounts fluctuate slightly.
REQUIREMENTS:
- NGEMC member for 12 months at same address
- Zero balance
- Account must stay current
Budget Billing
Payment set at same amount for 12 months based on average usage. 12th month is used to calculate standard bill payment for the following year.
NOTE: Enrollment not available via Portal/App. Please contact us to sign up.
Set An Arrangement
Customers may choose to defer a portion of their power bill payment for up to 14 days using the automated phone system and online Member Service Portal, 24/7. The process is quick, confidential, and available with no questions asked.
Traditional & Retail Methods
Payment Kiosks
Touchscreen stations accepting cash, card, and check. Change is not given; instead, a bill credit is applied. Payments post immediately.
LOCATIONS:
Dalton: 1850 Cleveland Hwy.
Ft Oglethorpe: 3368 Battlefield Pkwy.
Calhoun: 1128 S. Wall St.
Trion: 13822 Hwy. 27
Retail Checkout
Pay at the cash register of dozens of retail locations. $1.50 convenience fee applies.
PROCESS:
1. Visit sedccheckout.com
2. Enter account # for specific barcode
3. Scan at register to pay in minutes
Note: NGEMC will NEVER call to demand instruction to load a prepaid card.
United Healthcare UCard
Pay utility bills at Walmart Service Desks. Portal and phone payments are NOT available for UCard.
By Phone/Online:
Physical check sent from UHC. Allow 2 weeks for processing. $1.50 charge applies.
Required Mailing Address:
P.O. Box 1407, Dalton, GA 30722
Prepay Power
Residential members can pay as they go. No deposit, no monthly bill, total control.
STARTUP COSTS:
Notification System
Alert options for push notification or e-mail:
- LOW BALANCE
- PENDING AUTO-DISCONNECT
- SERVICE RECONNECTED
- DAILY USAGE ALERT
- HIGH ENERGY USE
- ACCOUNT PROFILE CHANGE
Common Questions
Eligibility: Residential homes with standard-size electronic meters. Commercial and CT meters are not eligible.
Disconnection: Immediate disconnection occurs when balance reaches $0. To reconnect, pay amount to secure a $25 credit balance. No reconnect fee required.
Monthly Bill: Because you pick the amount and pay ahead, you will NOT receive a monthly bill. Monitor usage daily via Portal.
IMPORTANT DISCLOSURES
Payment by Check: By providing a check, you authorize North Georgia EMC to use information from your check to make a one-time electronic fund transfer (EFT) or to process as a check transaction. Funds may be withdrawn as soon as the same day and you will not receive your check back.
Mailing Address: P.O. Box 1407, Dalton, GA 30722. 24-hour drop boxes are available at all office locations.